FAQ (Frequently Asked Questions)

This is a list of frequently asked questions for the usability consultancy, user:number 1.

History

Q - Who are the founders?
A - One founder, Dr Alan James Salmoni

Q - What is the aim?
A - To provide the best quality usability work. We do interface design, interface testing, and product comparisons.

Q - Why are you different?
A - We have highly skilled workers (for example, Dr Salmoni has a PhD in human-computer interaction) and use off-shore testing to reduce costs. We are also business-minded and understand how to integrate with large and smaller companies' practices.

Q - Where are you based?
A - We are a UK registered company that undertakes user testing in the Philippines.

Q - How many staff do you have?
A - Currently 3. A usability analyst, a multi-media designer for reports and video tutorials, and a business process specialist who helps us integrate with large corporations.

Q - How many years analysis experience do your analysts have?
A - Dr Salmoni has coming up 9 years. Other analysts will be added as we progress.

Q - I want a job with you.
A - Thank you! Contact me at alan - at usernumber1.com . We cannot offer regular positions right now but we have plenty of consultant work.

Q - Plans for the future?
A - We're currently producing a series of short video tutorials on usability testing. Each programme will cover a different aspect of testing. We will put these on places like YouTube and Showmedo so anyone can use them. We really believe in making things easier to use and this is part of our contribution to the "cause".